Congratulations to the Corcoran Police Department (Hennepin County, MN) for its submission – 2018 City of Excellence Awards. The Police Department showcased its Resident Service Terminal which was installed to increase efficiency and improve customer experience.
Residents can complete a variety of permits and e-forms using a touch screen located in the secure police department lobby. JOTS Computer Services, Inc. provided the GoCanvas application and assisted in design work for a variety e-forms (apps).
Director of Public Safety, Matt Gottschalk wrote in the application, “This system has allowed the police department to transition to a nearly completely paperless lobby service, improved internal work ﬂow, signiﬁcant amounts of paper savings, as well as providing digital access to a multitude of other city resources all at our residents’ ﬁngertips. The City has received very positive reviews from residents.”